SwaShreeQuestions people ask before reaching out
You don’t need a diagnosis, or even the right words, to begin. These are the things people most often want to know — including how to tell whether SwaShree is the right place for you.
If you are in immediate danger or thinking of harming yourself, please don’t wait for an appointment.
Call Tele-MANAS (24×7 mental health helpline) — 14416. It is free and available now.
Choosing the right support
Is this the right kind of help?
These are different kinds of support, and the right one depends on what you need — not on who you found first.
Counselling psychologist
Trained to work through emotions, relationships and life challenges using structured conversation. Does not prescribe medication.
When to choose: You want to talk something through, understand your patterns, or work on a specific concern.
Psychiatrist
A medical doctor specialising in mental health. Can diagnose medical conditions and prescribe medication.
When to choose: Symptoms are severe, medication may be needed, or a doctor has advised psychiatric review. If this is you, please see a psychiatrist — we will gladly help you find one.
Emergency or crisis services
Immediate support when someone's safety is at risk, available at any hour.
When to choose: There is danger right now. SwaShree does not provide crisis care — please use the helpline below instead of waiting for an appointment.
FAQs
Frequently asked questions
Who can seek support at SwaShree?
We work with children, adolescents, adults, and employees seeking psychological support.
Do I need to have a mental health diagnosis to seek counselling?
No. Counselling can also support personal growth, emotional challenges, relationships and life transitions.
What happens in the first session?
The first session focuses on understanding your concerns, experiences, goals, and how we can work together.
How long is a counselling session?
Sessions are generally around 45–60 minutes, depending on the nature of the service.
Are sessions confidential?
Yes. Confidentiality is maintained within professional and ethical boundaries, including applicable safety and legal exceptions.
Do you provide online sessions?
Yes. Online sessions are available depending on the service and individual requirements.
Do you work with children and teenagers?
Yes. We provide developmentally appropriate psychological support for children and adolescents.
Can I come for counselling even if I don't know what I need?
Absolutely. You can begin by sharing what you're experiencing, and we can work together to understand your needs.
What is the difference between counselling and psychological guidance?
Counselling may involve deeper emotional exploration, while guidance is usually more focused on a specific concern, decision or situation.
Do you provide corporate counselling?
Yes. SwaShree offers confidential one-on-one psychological support and workplace counselling partnerships for employees.
Can parents seek guidance without bringing their child?
Yes. Parent guidance and psychoeducation can be provided individually, based on the family's needs.
Do you provide emergency or crisis services?
No. SwaShree does not provide emergency crisis care. Immediate safety concerns require appropriate emergency or crisis support.
How do I book a session?
You can reach out by phone, WhatsApp or email to enquire about an appointment.
How many sessions will I need?
There is no fixed number. The duration and frequency of support depend on your concerns, goals and progress.
This page is general information, not a self-diagnosis tool. No webpage can assess you — only a conversation can.
Still unsure? That's a fine place to start from.
You can begin by simply sharing what you're experiencing — we'll work out the rest together.
No WhatsApp? Call +91 XXXXX XXXXX
WhatsApp is for scheduling appointments only — not for therapy, advice, or emergencies.